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Tel: (905) 554-4474

info@whmc.care

Monday & Tuesday

10:00 am- 7:00 pm 

Wednesday & Thursday

10:00 am- 5:00 pm 

Friday

10:00 am- 2:00 pm 

Fax: (905) 205-0250 

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Last Updated: 24/05/2024
 
  1. Introduction
    • This Privacy Policy outlines how Whole Health Medical Centre ("WHMC", "we", "us", or "our") collects, uses, discloses, and safeguards the personal information you provide through our website, https://www.whmc.care/, https://www.wholehealthmedicalcentre.com/, and any other interactions with our medical centre in Markham, Ontario, Canada. By accessing or using our website and services, you consent to the terms of this Privacy Policy.
  2. Collection of Personal Information
    • We collect personal information, such as your name, email address, and phone number, when you fill out our appointment booking form on the website. We may also collect non-personally identifiable information, such as IP addresses and browsing behavior, through Google Analytics and HubSpot for marketing analytics.
  3. Use of Personal Information
    • We use your personal information to respond to your inquiries, schedule appointments, and provide you with our services. We may also use non-personally identifiable information for website and marketing analytics purposes.
  4. Disclosure of Personal Information
    • We do not sell, rent, or disclose your personal information to third parties without your consent, except as required by law or to comply with legal processes. We may share your personal information with service providers who perform services on our behalf, such as website hosting and data analysis. These service providers are contractually obligated to maintain the confidentiality and security of your personal information.
  5. Protection of Personal Information
    • We implement reasonable physical, technical, and administrative safeguards to protect your personal information from unauthorized access, use, or disclosure. While we strive to protect your personal information, no transmission of data over the internet can be guaranteed to be 100% secure.
  6. Access and Correction of Personal Information
    • You have the right to access and correct your personal information held by WHMC, subject to certain exceptions as per applicable laws. To request access or correction, please contact our Privacy Officer at [privacy@whmc.care].
  7. Retention of Personal Information
    • We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. We will dispose of your personal information in a secure manner when it is no longer needed.
  8. Changes to the Privacy Policy
    • We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on our website, and your continued use of our website and services constitutes your consent to the updated Privacy Policy.
  9. Contact Information
    • If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact our Privacy Officer at [privacy@whmc.care].
By using our website and services, you consent to the collection, use, and disclosure of your personal information in accordance with this Privacy Policy. We are committed to protecting your privacy and complying with applicable privacy and health record rules in Ontario, Canada.